Refunds & Returns Policy

Order Cancellation 

You may cancel your order at any time before it is shipped. If you have already paid for your order and need to change or cancel it, please contact us within 12 hours.

Refunds 

Your satisfaction is our top priority. We want you to shop with confidence, which is why we offer a satisfaction guarantee that ensures you receive your item on time and as described.

If you shop on gadgethaus24.com, you will receive the following guarantees:

• Full refund if you do not receive your order
• Full refund if your order does not arrive within the guaranteed time (15 business days, excluding 2-5 business days for processing)
• Full or partial refund if the item is defective

Please note that full refunds are not available in the following circumstances:

• Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)

All of our products are backed by a 45-day money-back guarantee. If you are not satisfied with your purchase, simply contact us at [email protected] or through our Contact Us page and we will refund the purchase price.

Easy Returns 

If you are not satisfied with your purchase, you may return it for a replacement or refund within 45 days. No questions asked! Please note that you will need to return the item at your own expense.

To initiate a return, please contact us first and we will guide you through the process. We are always ready to provide the best solutions for you!

Please do not send your purchase back to us unless we have authorized you to do so.